Make your life easier customers, the power of an extranet

Make your life easier customers, the power of an extranet In recent years, have become a popular extranet tool used by service companies to their customers. Originally they were to overcome the barriers of time and costs associated with a remote. Today, service companies use extranets for customers, the right way, because of the many possibilities that life easier to the customer. What is an extranet? An extranet is a web-based collaboration tool with which a particular group of customers and inteal users access to projects and documents in a safe environment. One way to gain an extranet is a joint filing cabinet. It allows customers to instantly access documents, all organized by the project. E 'is particularly valuable when groups of people need access to work at the same time and have everything organized in the same way. Who uses extranet? All companies that parts of documents containing customers benefit from using an extranet. Advertising agencies, law firms, real estate brokers, financial services companies, architects - the list goes on. How does an extranet to improve relations with customers? Enhanced relations resulting from numerous advantages extranet for customers. The most important thing is to save time. Rather than searching e-mail or file, all is organized in one place for a quick review and response. A client extranet ensures that nothing is lost and that the correct version is currently being revised. Many extranets with an alarm system to ensure that documents are reviewed and timely. Other advantages are easy access of the client in the past through the use of the archive, the ability to restrict access to certain individuals, if necessary, documentation of all activities, and a higher level of security of e - mail. The bottom-line improvement of customer service to maintain and save administrative time. At least they have an impact on revenue and expenditures, often makes the extranet to pay for itself, and in many cases can lead to increased profits.